Reference

ajudan88 Privacy Policy – What We Collect and Why

This Privacy Policy sets out exactly what personal data ajudan88 collects when you open an account, make a deposit, or contact our support team.

Account data protectionDANA & QRIS transaction privacyCookie & device policyData retention scheduleYour right to request deletion
ajudan88 ajudan88 Privacy Policy – What We Collect and Why
PRIVACY CONTACT PATHS

Reach Us With Any Privacy or Data Question

If you need to review, correct or delete personal data held by ajudan88, our support team is available around the clock.

Live Chat Available 24 hours a day, seven days a week. Start a chat from the account dashboard and select 'Privacy Request' to route your query directly to our data team.
Email Support Send your data request or correction to our support address. Include your registered phone number so our team can locate your account without delay.
In-Account Form Log in, open the help section beside the cashier, and submit a privacy query through the contact form. We log every submission with a reference number for follow-up.
HOW WE PROTECT YOUR DATA

Browse Our Data Handling and Account Security Practices

ajudan88 applies a layered approach to data security: encrypted connections during login and payment, session tokens that expire after inactivity, and restricted internal access to account records.

Encrypted Connections

Every login session and payment step — including DANA and QRIS transactions — runs over an encrypted connection. We do not transmit account credentials in plain text at any point.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit. You can manage cookie preferences through your browser settings at any time.

Account Security Steps

Phone number verification is required before account access is granted. If your number changes, you must verify the new one through the account settings page before continuing.

Data Retention Schedule

Transaction records tied to DANA, OVO, GoPay, QRIS, bank transfer and virtual account deposits are retained for the period required under applicable Indonesian financial regulations, then deleted.

Who Can Access Your Records

Only authorised support staff with a verified business need may view your account data. Access logs are maintained and reviewed periodically to detect any unauthorised activity.

How to Request Changes

Submit a data correction or deletion request through live chat or email. Once identity is confirmed via your registered phone number, we process the change within five business days where local law permits.

Common Privacy Policy Questions About ajudan88

Below are the questions we hear most often about how ajudan88 handles personal data, cookies and account records. If your question is not covered here, our live chat support is available 24 hours a day to walk you through any privacy concern.

We collect your phone number, email address and any payment identifiers you provide during registration. Payment data from DANA, OVO, GoPay or QRIS is processed only to complete your transaction and is not stored beyond what reconciliation requires.

We do not sell or rent your data. We share only the minimum necessary information with payment processors such as OVO or a BCA virtual account provider, and only to complete a transaction you have initiated.

We retain account and transaction records for the period required under applicable Indonesian financial regulations. After that period, records are deleted or anonymised. The exact duration depends on local law.

Open a live chat from your account dashboard and select 'Privacy Request', or email our support team with your registered phone number. We acknowledge requests within 24 hours and fulfil them within five business days.

Yes. Submit a deletion request through live chat, email or the in-account contact form. We verify your identity via your registered phone number before processing, and complete the deletion where local law permits.

We use session cookies for login continuity and analytics cookies to understand lobby navigation. You can disable non-essential cookies through your browser settings at any time without losing access to your account.

Support staff see only a transaction reference and status — not your QRIS or DANA wallet credentials. Full payment details stay with the acquiring processor and are never stored on our account system.