Reference

ajudan88 Legal Terms and Your Account Rights

Every account on ajudan88 operates under a clear set of legal terms — covering how your data is held, how your wallet interactions are recorded and what rights…

Privacy PolicyTerms of UseCookie PolicyDANA & QRIS Transaction RulesAccount Data Rights
ajudan88 ajudan88 Legal Terms and Your Account Rights
LEGAL CONTACT PATHS

Reach Us for Legal or Policy Queries

If a clause in our terms raises a question — about your data, your wallet history or your account status — there are three direct ways to reach us.

Live Chat Available around the clock from the account dashboard. Raise a legal or data query and we respond within minutes, not hours. Confirm your phone-verified identity to start.
Email Support Send a detailed policy or data-access request to our legal contact address. We aim to reply within 48 hours and reference the specific clause you are asking about.
Help Centre Our Help Centre hosts the current versions of our Privacy Policy, Terms of Use and Cookie Policy. You can browse each document and submit a query from the same page.
HOW WE HANDLE POLICY

Browse Our Data, Cookie and Security Practices

Understanding how we handle your information is part of opening a fair account relationship.

Data Retention

We keep account and transaction records for the period required by applicable regulations. After that period, inactive account data is scheduled for deletion unless a dispute is open.

Cookie Use

Cookies on ajudan88 track session state and wallet status — not personal browsing outside the platform. You can adjust cookie preferences from your browser settings at any time.

Account Security

Phone verification is required before any account access or QRIS payment is processed. This step protects your wallet from unauthorised activity and links your identity to your session.

Data Access Requests

You have the right to request a copy of the personal data we hold against your account. Submit the request via email support and we will respond with a structured data file within 30 days.

Correction and Deletion

If your account details are inaccurate, contact us via Live Chat to request a correction. Account deletion requests are processed after any open wallet or transaction dispute is resolved.

Third-Party Sharing

We do not sell your personal data. Wallet data shared with DANA, OVO, GoPay or bank transfer providers is limited to what is needed to process and verify each individual transaction.

Frequently Asked Legal Questions About ajudan88

These are the legal questions we hear most often. If your question is not covered here, reach us via Live Chat or email and we will point you to the relevant section of our terms.

Yes. Access to ajudan88 depends on local law. You are responsible for confirming that your use of the platform is permitted in your specific jurisdiction before completing phone verification and opening an account.

We collect the phone number used for verification, your account login details and transaction records tied to your DANA, OVO, GoPay or QRIS activity. This data is used for account management and transaction verification only.

Transaction records — including QRIS scans, bank transfer references and virtual account confirmations — are retained for the period required by applicable regulations, then scheduled for deletion unless an open dispute requires extended retention.

Yes. Email our support team with your account details and a data access request. We will compile and send a structured file of your personal data within 30 days of receiving a verified request.

Open a Live Chat session from your account dashboard, confirm your phone-verified identity and state the correction or deletion you need. Deletion requests are processed once any open wallet dispute is fully resolved.

Only the transaction data required to process and verify your specific deposit or withdrawal is shared with the relevant wallet provider. We do not sell personal data or share account details beyond what each payment rail requires.

The current versions of our Terms of Use, Privacy Policy and Cookie Policy are published in the Help Centre, accessible from the footer of every page on ajudan88.club. No account login is needed to read them.